Monday, April 29, 2013

Essay 2: Source abstracts


Scared to Fly: The Effects of September 11th on the United States Airline Industry

International Air Transport Association. (2011). The impact of September 11 2001 on aviation. Retreived from http://www.iata.org/pressroom/documents/impact-9-11-aviation.pdf
           
In the informational document “The Impact of September 11 2001 on Aviation”, the International Air Transport Association (IATA) describes the economic and security repercussions of September 11, 2001 on the United States economy and air transport industry. Its audience is likely lawmakers, airline unions, and airline employees. The IATA makes a very strong case that September 11 had an extremely negative effect on the world as a whole. The IATA states, “it took three years to recover the $22 billion revenue drop between 2000 and 2001.” an extremely large impact, all of which stemmed from one tragic day. In the airline world specifically, the IATA states that airline revenues fell from $130.2 billion in 2000 to $107.1 billion in 2002. Total losses in the airline industry between 2001 and 2005, according to the IATA, were $57.7 billion. With this loss came huge layoffs in the airline industry. In 2000, US airlines employed 520,600 workers. This number fell to 444, 700 by 2003, a 14.6% decrease. (IATA 2011) In the United States alone, September 11, 2001 caused the US commercial aircraft fleet to shrink by around 700 units. (IATA) This decrease in aircraft took away more profit from airlines because their carrying capacity would be reduced greatly. In addition to these economic impacts, the IATA also examined several security factors as a result of September 11. Just a few of these effects include the creation of the US Patriot Act and Transportation Security Administration, as well as a $2.50 security fee for each passenger boarding a flight originating in the United States.
            This article relates to my research very well. It details many important facts that were discovered by the IATA about the toll that September 11 took on the airline industry economically. It does a great job of describing exactly what the effects were and how it affects the daily lives of not just airline workers, but the United States and even global economy. It will be very easy for me to incorporate these statistics into my research and relate them to the effects of September 11 on the United States airline industry. The article also details the security measures that were taken after September 11, which had a pretty hefty price tag as well and caused a lot of potential airline passengers to choose other means of transportation.




Ward, R. (2002) September 11 and the restructuring of the airline industry. Dollars & Sense, (241), 16-20+. Retrieved from http://search.proquest.com/docview/220959743?accountid=4117

In “September 11 and the Reconstructing of the Airline Industry” published in Dollars & Sense, author Rodney Ward describes the downfall and resurrection of the airline industry’s workforce. His intended audience is economists in the airline industry. In the article, Ward argues, “the September 11 catastrophe hit the airlines hard, but it also opened the door for them to accelerate the restructuring already underway.” Ward describes the airline industry after September 11 as being transformed in to “lethal missiles.” As one could imagine, workers in the industry were very shaken up by the event. Some refused to work, while others exercised extreme caution while on the job. According to Ward, some flight attendants inventoried the cabin for items that they could use as weapons in the event of an attempted hijacking. Passengers, too, were extremely cautious or reluctant to fly. Ward describes the passengers who did fly, as “shell-shocked”.
This article relates to my research by describing the airline working environment directly after September 11. Flight crews were shocked beyond belief, and it showed in their work. It really strikes me hard that the Federal Aviation Administration did not take more immediate action in response to what happened on September 11. The airlines were essentially left to fend for themselves when flights resumed on September 15th, a huge oversight by the government. Employees were also experienced mass layoffs as a result of the attacks, leaving many without jobs. Even those who didn’t get laid off experienced large pay cuts. All of these effects would fit into my research paper very well because they are direct effects of September 11 on the lives of workers in the airline industry, pilots and flight attendants specifically.




Brashear, S. Valeri, C. (2011). We will never forget. Air Line Pilot, October 2011, 19-22.

            In “We Will Never Forget,” an article published in the October 2011 edition of Air Line Pilot magazine, Captains Steve Brashear and Carl Valeri describe to airline pilots and flight attendants their experience on September 11 and how their lives have changed since that tragic day. Captain Brashear was flying from Sacramento to Denver on the morning of September 11. Right after he reached cruising altitude, his company sent him a message saying “Possible hijack in progress at [New York] and it is shut down due to World Trade Center crash of two large aircraft…” and two minutes later they sent “nationwide ground stop in progress. All aircraft.” Captain Brashear was at a loss for words. He told his copilot “they killed the pilots” because no airline pilot would fly a plane into a building “even with a gun to our heads”. Captain Brashear said he was never really scared until they told him to land immediately and deplane passengers as fast as possible because that instruction made it seem like the event was still in progress and they did not know the extent of it. Once they landed, Captain Brashear, “like every American that day, positioned [himself] in front of a TV screen and watched the grim truth.” However, Captain Brashear found the good in September 11. He says, “On 9-11, the absolute purest in American spirit came to the surface and eventually prevailed.” Captain Valeri sees September 11 as a chance to help others. He volunteers helping pilots who have lost their jobs as a result of the economic downturn in the airline industry.
            This article is a gem in the rough for me. It was a tough find, but it’s really good because actual airline pilots wrote it. They describe their experience in the air on September 11 as well as their feelings regarding safety and the state of the airline industry’s economy. They also give some first hand accounts on morale within the airline industry, which is really interesting because it seems like it is really high. I’ll be able to use this article to back up facts with actual quotes from airline pilots.




Logan, G. (2008). The effects of 9/11 on the airline industry. USA Today. Retrieved from http://traveltips.usatoday.com/effects-911-airline-industry-63890.html

            In the USA Today article “The Effects of 9/11 on the Airline Industry”, Gabi Logan assesses the various effects that the September 11, 2001 terrorist attacks have had on America. His intended audience is USA Today readers. Logan describes the attacks as “shaking the United States in a profound way”, and rightfully so. Every industry felt the effects of September 11 in one way or another, but according to Logan the United States airline industry had it the worst. Logan states that “both the immediate reaction to the attacks and the long-term repercussions have negatively affected the industry.” One of the largest effects that September 11 had was that it cut passenger demand by 30% (Logan 2008). Another effect was the suspension of travel by many businesses. This suspension mostly affected international routes are not frequented by leisure travelers and operated by the United States’ largest and oldest airlines. Logan also discusses some not quite as negative effects like the creation of the Air Transportation Stabilization Board and the Transportation Security Administration. The ATSB offered airlines $10 billion in loans to cope with September 11, causing quite a controversy among fiscally conservative politicians and citizens. The TSA was created to take over aviation security that had been handled by the FAA in the past. This started off well, however many air travelers began to get extremely irritated by the strict rules put in place by the TSA. Overall, the hassle imposed by the TSA caused a 6% reduction in airline travel and $1 billion in losses to United States airlines (Logan 2008).
            This article helps put my paper in perspective. Because it was written for the USA Today audience, it really captures the minds of regular every day people. The facts presented in the article are presented in a way that is very easy for the public to understand, making it easier for me to relay information and conclusions to readers who may not understand technical airline jargon. I can especially use Logan’s points on the negative effects of the TSA and economic downturn caused by September 11.


Martin, H. (2011). 10 years after 9/11, the airline industry is looking up. Los Angeles Times. Retrieved from http://articles.latimes.com/2011/sep/10/business/la-fi-911-cover-sept11-airlines-20110911

            In this Los Angeles Times article titled “10 years after 9/11, the airline industry is looking up,” author Martin Hugo examines the present day effects of September 11 on the United States airline industry, intended for Los Angeles Times readers. Through quotes from industry experts, Hugo points out the progresses and digresses of the industry since the attacks. Hugo details the airlines’ financial struggles by researching the additional fees that they have started charging since September 11. Passengers in the United States alone pay over $1.8 billion in additional fees, over a 400% increase over pre September 11 numbers (Hugo 2011). As a result of these fees, more passengers could not afford to fly. In addition to these fees, Hugo recognizes the struggles caused by the TSA. Roger Dow, president of the United States Travel Association, points out that “a long line doesn’t improve security,” referring to the long lines created by extensive TSA searches. Hugo attributes these long lines to upsetting many frequent fliers. One interesting point that Hugo makes is that the airlines are now “fortified” to take on another catastrophe such as September 11. They are  “prepared for future shock” as Hugo puts it. Most of this is attributed to the fact that airlines were “literally on their knees within an hour” of the September 11 attacks and now they know exactly how to deal with the situation with minimal panic.
            This article is a good source because it includes a lot of quotations from industry experts and airline spokespeople. It provides solid facts in order to back up data from research and opinions of economists and industry workers. I will be able to use these quotes in my paper to supplement hard facts with details on how those statistics are realistically affecting the airline industry.


Transportation Safety Administration. (2013). September 11, 2001 and TSA. Retrieved from http://www.tsa.gov/about-tsa/september-11-2001-and-tsa

            In “September 11, 2001 and TSA,” the Transportation Safety Administration makes public many facts about it’s existence as a result of September 11 for the American public to read. The administration describes its roots, goals, achievements, and how it will continue to improve. The article contains many facts about the administration, presumably in an attempt to improve its public image. Generally, the public views the TSA as a nuisance that makes a lot of mistakes. While that may be how the TSA is portrayed in the media, they would like to dispute that description. The Transportation Security Administration was created through the Aviation and Transportation Security act that was passed by the 107th Congress on November 19, 2011. The original act called for 30 individual federally mandated criteria for the TSA to meet. It was the largest civilian undertaking in history. The TSA was to assume responsibility for all civil aviation security, which had previously been the Federal Aviation Administration’s responsibility. To do this, the TSA hired and trained enough staff to man over 400 commercial airports spanning the entire United States. They did it all in under 12 months. Additionally, the TSA was to develop a system to screen for 100% of all baggage by December 31, 2002. They accomplished all of these tasks.
            Written by the TSA itself, this article obviously praises the administration. It ignores many large flaws in the administration.  However, there aren’t many proponents of the TSA outside of the administration itself, so really the only reliable source to get facts supporting the administration is from the administration itself. This article will give me a little contrast to the negative effects of the TSA. The TSA exists solely because of September 11, so it ties perfectly into my research.



Mackett, D. (2011). Federal Air Marshals. Retrieved from http://www.secure-skies.org/fedairmarshals.php

            In his article “Federal Air Marshals”, author and airline pilot David Mackett gives his opinion on the Federal Air Marshal program from an airline pilot perspective. His intended audience is airline pilots as well as aviation safety experts. Mackett describes the air marshal program as extremely weak before September 11 because it only employed 33 Federal Air Marshals to protect over 600 million passengers in the air at any given time (Mackett 2011). September 11 gave the program a huge and much needed boost, however. Almost immediately following the September 11 attacks, the Federal Air Marshal program was expanded exponentially. The Federal government ramped up the number of Air Marshals from 33 to over 4,000 as a result of September 11. They won’t release the exact number for security reasons, however. The government also implemented aircraft gun safety and technique training to other Federal agencies such as the FBI and CIA and now requires agents of federal agencies to carry their weapon with them on commercial flights (Mackett 2011). However, even with this dramatic increase the number of Air Marshals, the program is not adequately funded and has dwindled back down to a 1-2% coverage on United States domestic flights. Federal Air Marshals often complain that they are overworked because they are so short staffed. Mackett points out the danger of having fatigued marshals who mar make irrational decisions carry weapons on aircraft and uses that as a main point to argue for more funding towards the Federal Air Marshal program.
            Even though the Federal Air Marshal program existed prior to September 11, the attacks boosted the program to the forefront of Congress’ table and became a force to be reckoned with in the air. Carrying guns on airplanes is a very heated debate topic and comes up every now and then in the news even today. A very interesting argument can be made citing this article. While I agree that Federal Air Marshals are a great force against terrorism, I don’t think that It’s a very good idea to have them on commercial airliners if they’re tired, understaffed, and poorly trained. I’ll use this article to support the rise of the Federal Air Marshal program as a result of September 11 as well as the positive effects of another line of defense against terrorism, but also the drawbacks of a poorly funded program that places guns on United States airliners.


 Manning, B. (2012) Federal flight deck officer program. Retrieved from http://www.posse.net/index.php/faq/36-federal-flight-deck-officer-ffdo-program

            In “Federal Flight Deck Officer Program”, Bob Manning gives a general background of the FFDO program, written for airline pilots. Developed by the United State’s Congress to provide a “first line of defense” against hijacking attacks such as September 11, the FFDO program was a very innovative and progressive program for its time. The thought of pilots carrying guns on airplanes would have seemed absurd before September 11, however those horrific attacks made giving guns to pilots a very plausible idea. In order to put this idea into action, Congress passed the Arming Pilots Against Terrorism Act of 2002. The aim of the act was to provide airline pilots the training and resources necessary to carry guns on the flight decks of commercial airliners. Initially, the program was budgeted at $25 million and was developed to be available to airline pilots free of charge (Manning 2012). However, it became apparent that there would not be sufficient funding after the first 4 years of the programs existence. The cost of training pilots and keeping them qualified on yearly intervals turned out to be much more expensive than congress was expecting. As a result, no new FFDO’s are being trained. Only current FFDO’s are being re-qualified. Manning makes a strong case to provide more funding to the FFDO program. After all, they are our “first and last line of defense” against hijackers.
            I agree whole-heartedly with Manning’s opinion that more money should be allotted to the FFDO program. If trained and funded properly, the FFDO program could completely supersede the Federal Air Marshal program, freeing up the millions that are tied into that program. Plus, if passengers know that their pilots are armed, they will feel much safer flying. This article will provide a great base for my argument in support of one of the few positive effects of September 11 on the airline industry. However, I will also use this article as another reason why the public may be scared to fly on airliners. People don’t usually put airline pilot, giant pressurized tube, and really high altitude and gun together in the same sentence and think good thoughts. I can see both sides of this argument and I’ll be able to use this article to make my point and also a counter point.


By, F. L. (2001, Nov 14). Airlines' woes didn't start on Sept. 11. Wall Street Journal, pp. 0-A.22. Retrieved from http://search.proquest.com/docview/398800923?accountid=4117

            In the Wall Street Journal article “Airlines’ Woes Didn’t Start on Sept. 11”, former chairman and CEO of Continental Airlines, Frank Lorenzo, gives a unique perspective to the airline’s economic downturn after September 11. Lorenzo says that the airlines had been in an economic downturn for over a year before September 11, describing the situation saying, “Sept. 11 is the day the airline industry's economic rubber band snapped, but it was already stretched to the breaking point.” For example, United Airlines had lost over $600 million in the first 6 months of 2001 alone, before September 11. Lorenzo attributes this loss to skyrocketing labor costs in the 1990s when many airlines and employees agreed to new contracts with up to 20% pay increases for employees. Lorenzo described the labor cost increases as “galloping out of control” in the 1990s. The new contracts did not start to really hurt the airlines until early 2000, however. In 2000, business travellers whose companies had purchased “unrestricted fare” tickets, meaning airlines’ could charge as much as they wanted to for the flight generated 35-40% of United States airlines’ profit.  With the extremely poor stock market of the early 2000s and “bad business conditions”, the airlines saw a huge cut in business travel, decreasing their revenue by 15-18% even before September 11; all of these factors contribute to the stretching of the rubber band that was snapped on September 11.
            Lorenzo provides inside information and a unique perspective in this article. After reading this article, I feel like I have a much better understanding of the airline economy leading up to September 11 which will help me examine the effects and changes of the economy after the attacks. I agree with the author’s rubber band analogy, and I will definitely use that in my paper to describe the airline economy leading up to September 11. Overall, this article provides a unique perspective that will be useful in analyzing the airline economy before September 11.


Garvey, J. F. (2002). The airline industry: Post September 11th. Vital Speeches of the Day, 68(9), 277-280. Retrieved from http://search.proquest.com/docview/221471615?accountid=4117

            In a speech titled “The Airline Industry: Post September 11th” given to the Aero Club of Washington, the administrator of the Federal Aviation Administration, Jane Garvey, gives her synopsis of the airline industry after September 11. Mrs. Garvey quotes President George W. Bush describing September 11 as “a dividing in our lives and the life of our nation.” Garvey goes on to describe the industry before September 11 as peaceful, mostly on time, and mostly stress free. After September 11, however, the industry is described as swift, decisive, and full of panic. There’s quite a difference between the airline industry on September 10 and on September 11. Garvey also credits September 11 for transitioning the airline industry into more federal regulation and uptight security. Garvey makes a strong argument in comparing September 11 to historic events such as Pearl Harbor and historic hijackings. Through relating these events that the United States has recovered from successfully in the past, Garvey gives Americans confidence that the United States will recover from September 11 despite the turmoil.
            After reading this speech, I am really amazed at how fast things changed. The entire airline industry completely fell apart in a matter of hours. Before reading this speech, I had assumed that it took at least a few days to feel the effects of September 11.  This article is useful because it quotes President Bush on the effects of September 11, and also provides insightful commentary on the way that the industry was run and regulated by the Federal Government before and after September 11. I’ll be able to use this article to compare the way that federal officials view September 11 and the way that airline officials and industry experts view the event. Finally, historic comparisons between events that Garvey mentioned in her speech will make great comparisons.

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